At COPYNET Business Technology, we stand behind the quality and reliability of the products and services we offer. However, if you experience a fault in one of our products, have a problem with your delivery, or ordered a product by mistake, we are always here to help.
We recommend reading our Returns Policy carefully before placing an order to understand our policy on returns, refunds and exchanges. Examine the goods immediately after delivery to ensure they match the right order and there are no signs of fault or damage.
If you find a product damaged or faulty, or if it has occurred within the warranty period of the product, it can be returned to COPYNET for a replacement. Before applying for a return, check the warranty period mentioned under each product on the website. However, the following conditions apply for returning faulty and damaged goods:
If you have ordered incorrect products, COPYNET will be happy to receive them back with the following conditions:
If COPYNET has accidentally sent you the wrong products, we sincerely apologise. You can return the incorrect items anytime to COPYNET for a full refund of the total value. The freight charges, in the event of a shipping error, will be borne by us.
When it comes to returns, we are sympathetic of our clients and will give utmost attention to considering all requests on a case-to-case basis.